When you are working with different people and making your living in the sales industry, it is essential that you get your point across verbally and you also would want to allow for your body language to send a clear message.
Your body language consists of many key ingredients, but here are the five that are considered to be the most important, along with a description and a few tips to improve your skills.
The Importance of Eye Contact
If you want to show that you are a confident person and that you are confident in the product that you are selling, then look at a customer or potential customer in the eye when you are speaking with them.
The Importance of a Hand Shake
Grasp the person’s hand firmly and give no less than three good pumps when you shake someone’s hand. This will give your customer the indication that you are genuinely glad to see them or meet them and it will also show you’re a confident person.
A limp hand shake, better known as the “dead fish” is a way of telling your customer that you are not interested, it is a major turn off!
Appearance
The key is appearance and this has been confirmed by many studies. The sales people that people prefer to deal with are the ones who present themselves well in appearance. The customer would usually think that if this person doesn’t take care of himself, then I can’t really expect them to take care of me.
It’s doubtful you would buy a food product or utensil of a person who has grimy fingernails. This is the truth no matter how harsh it may sound.
Why You Should Smile
Smiling, the easiest thing to do in the world! Smiling will put a nice upbeat inflection in your voice, put your customer at ease, and is also considered as contagious.
The Importance of Good Posture
Another thing that will show the customer that you have confidence in yourself and the products that you are selling is good posture. Not only that, it will also speak volumes about your personality. Anything less, such as slouching, makes you look like a slacker, and will give your customer the indication that you don’t believe in your product, and that you would prefer to be somewhere else, and doing something else.
These are the top five ingredients to having a good body language and it wouldn’t be very difficult for you to master these skills. You can even practice on your friends and family and they won’t even know about it.
These skills would begin to come effortlessly once you have mastered them and they will be a second nature to you before you know it and your sales will ultimately increase. Good luck then!
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